Terms & Conditions

You agree to the following Terms & Conditions, each time you make a purchase from Luisa Dunn Photography Shop:

Digital Background

You acknowledge that all digital files are non-refundable and cannot be returned or exchanged under any circumstances.  

You acknowledge that prior to purchasing a digital file to read the full description and view all product images available to ensure that the digital file you are purchasing is what you require.  If for any reason, you feel the digital file is not right for you, please refrain from purchasing.

You acknowledge and accept the following:

  • All digital files will be delivered online as a download ONLY
  • All sales are final
  • Refunds and exchanges are NOT available
  • Coupons and/or gift vouchers cannot be used in conjunction with any other offer nor on discounted products
  • Coupons cannot be used on charity sales

You agree to the following:

  • It is up to the buyer to ensure they have the correct software and skill to use the digital files
  • The buyer MUST NOT resell, share or transfer the digital files in any matter
  • The buyer can only use the digital files to resell to private photography customers of their own.  All other uses must be requested and permitted by Luisa Dunn Photography in writing
  • The buyer is NOT permitted to use the digital files in any photography award submissions and/or competitions
  • It is the responsibility of the buyer to download and save the purchased digital files

The Perfect Posie™ | Wools & Wraps

Products will ONLY be accepted for return due to manufacturer defect.

You acknowledge and accept the following:

  • Products will ONLY be accepted for return if notified in writing via email to cari@luisadunnphotography.com.au
  • Products will ONLY be accepted for return within 14 days of receipt
  • The buyer is responsible for the cost of return delivery and MUST obtain a tracking number – this will then be refunded to the buyer – the buyer MUST obtain a tracking number and provide this to Luisa Dunn Photography
  • All products returned must be unused, in its original condition and in its protective wrapping

Exchange

  • Only products that are faulty or damaged due to manufacturer defect can be exchanged
  • Please notify in writing via email to cari@luisadunnphotography.com.au of all products faulty or damaged – please include a photo
  • The buyer is responsible for the cost of return delivery and MUST obtain a tracking number – this will then be refunded to the buyer – the buyer MUST obtain a tracking number and provide this to Luisa Dunn Photography

Disclaimer

Luisa Dunn Photography is not responsible for any products sent to an incorrect address.  It is the responsibility of the buyer to provide the correct delivery address at checkout.

If products are returned to Luisa Dunn Photography marked as unclaimed, Luisa Dunn Photography does not offer free shipping back to the customer.

Prices do not include Duty and Tax fees for international orders.  Duty, VAT and Custom Tariffs are set by the destination country.  Any additional charges set by customs will be the responsibility of the customer.

These Terms & Conditions can be amended at any time by Luisa Dunn Photography, without notice.