- HOW WE COLLECT YOUR INFORMATION
When you purchase from our store, as part of the buying and selling process, we collect the personal information you provide us such as your name, billing address, shipping address and email address. We also keep a record of all of your purchases, along with shipping tracking numbers unique to any physical order.
When you browse our store, we automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
With your permission, we may send you emails about our store, new products and other updates.
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at via our contact form.
We may disclose your personal information if we are required by law to do so or if you violate our Terms and Conditions.
- THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
We are committed to protection your personal information and have appropriate organisational measures and reasonable precautions to ensure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
We will retain your personal data for as long as we have a relationship with you and for a period of afterwards where we have an ongoing business need to retain it. Should you opt to close your account, we will delete your billing address, shipping address, but retain your name, email address and order details for up to 12 months or the end of the Australian Financial Tax Year, whichever is comes first.
- YOUR RIGHTS
You have various rights in relation to the personal data we hold about you.
Right to Erasure: You have the right to request that we erase your personal data in certain circumstances. We will endeavour to delete your personal data quickly upon request and if desired make it available to you. Whilst we make every effort to erase your personal data on request, some of your personal data may still exist within our system for our purposes.
Right of Access: You have a right to a copy of all the personal data collected in our system in an electronic format. This will include information such as, name, address and phone number along with shipping tracking numbers if applicable.
Right of Rectification: You have the right to request that we rectify any inaccurate or incomplete personal data that we hold about you.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
- QUESTIONS AND CONTACT INFORMATION
Last Update : 12th March 2019